Increased revenue, differentiation in engagement
This Brand needed a solution to increase customer acquisition and create customer retention during the process of paying their bill.
Together, we developed a program strategy and designed a personalized engagement program to increase client acquisition by:
- Offering reduced pricing via a FIMAC partner relationship in the Telecom industry
- Focus the client during the bill paying process on new offerings and opportunities for cost savings rewards programs
- First year of target customers on-boarded in less than six months
- Highly engaged with brand providing personalized offers and content
- Dramatic improvement of customer retention